Well the sales guy was nice but forgot to warn us about several steps in the process. We were told to expect a phone call by the end of the day. Ended up having to call them three days later. Have already had a problem. We had a recent inspection due to us selling our house now and inspector found some issues nothing major but when we called they said it'd be taken care of. Needless to say we called another roofer after two weeks to get it done. We had a neighbor go with another roofer and seemed to receive much better service.
Being a first time homeowner and needing a new roof was one of the most stressful task I've probably ever tackled. And picking the right roofer came with more studying then I think I ever did in school! Like everyone else I first tried all the big names and larger building companies. I mean who wants to be con'd right?? But after realizing they were actually the real thieves (I was paying out of pocket) I started looking at my local company's. That's when I met with Imperial roofing. From the beginning it was a very comfortable atmosphere. I mean they were straightforward with out all the big fancy terms and " necessary purchases" (you'll here that a lot from the big builders) that not only were they super cost efficient the work was as good if not better then what those big builders had to offer! I've been in the construction business for years so I know good work when I see it and I for one can say I am very pleased with the finish product. But the real reason for the five stars were because of two factors. One, when unexpected repairs were needed (they had recordings!) the price changed BUT they were willing to work with me with no hesitation on setting up a plan to get it paid off (remember I'm paying out of pocket). Second, they actually came and finished earlier then expected! I highly recommend these guys and if you're shopping for a new roof I highly recommend you give these guys a call. They have free estimates so what do you really have to lose? Trust me you won't be disappointed!! Thanks Imperial roofing!
Imperial Roofing is a US Roofing Contractor based in Statesville, North Carolina. Imperial Roofing is located at 426 Western Ave, Statesville, NC 28677, USA.
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