While the location was great the HVAC system was a real problem. It didn't let you specify heat or cool and the coolest temp is 68. Well it's 68 was much warmer than actual so it would only heat the room. This made sleeping quite difficult
Every time I've stayed at the courtyard the staff had been unbelievable. They always have smiles on there faces and are willing to provide any thing they can to make my stay more comfortable. One of my favorite things about this place is the outside fire pit and the bistro. Its nice to have a drink and some food delivered to you while you enjoy the warth of the fire. It seems to drawl so many nice people from around the country. I would definitely stay here again.
Really enjoyed this hotel. The amenities are very nice. Rooms are spacious and clean. Staff is very friendly and prompt. Best part about this hotel is they allow pets for a fee of 50.00. I highly recommend this hotel if your looking for a good night's rest and clean well maintained property.
I tried calling this hotel several times last night and no one would answer, just as I was ready to give up there was a lady answer the phone not sure of her name cause I guess I was interrupting her conversation she was have with someone else she answered the phone with a very rude tone. I just wanted to know a few questions and the rates and if they had a room for last night. Well she said yea we got a room do you want to make a reservation and I said what is the rate she told me the rate and again do you want to make a reservation I said I had a couple more question and she said well if you want to make a reservation ill send you to our reservationist so I said ok was put on hold then she came back and hung up the phone. My husband and I decided we would just stop and see about staying because we thought she might have been busy that was why she accidentally hung up, so we go in there are a few people at the bar and no one at the desk so we walked around and looked for a minute and the lady came out and asked us if we needed to check in with a rude tone I told her we were still discussing it and she walked off to the back. The end!! We left went next door to the Hampton Inn walked in was greeted with a smile. Very different from the Marriott glad we went to the Hampton Inn.
The rate and room was fantastic. My room did have a slight odor, like somone cooked in the microwave and didn't air the place out, but still would return. Staff was very friendly too..
Courtyard By Marriott Statesville Mooresville Lake Norman is a US Lodging based in Statesville, North Carolina. Courtyard By Marriott Statesville Mooresville Lake Norman is located at 1530 Cinema Dr, Statesville, NC 28625, USA.
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